Empathy is the core function of design and is a non-linear thought process. As a technique, it can be hard to articulate, and as a creator, it can be just as difficult to master.
The docu-series “Abstract: The Art of Design“, highlights the creative process & disciplines with a variety of design innovators in their respective fields.
Each artist builds their episode around their personal aesthetic and philosophy, which makes for a unique viewing experience that is both highly entertaining & informative. (My personal favorites featured: Platon, Es Devlin, and Bjarke Ingles)
If you a working creative, or a professional looking to approach your workflow with a new frame of mind, I highly recommend viewing. The first and recently added second series are currently available on Netflix.